FAQs

 

Myrthanis Makeup Bags – FAQ

Welcome to our FAQ page! Here, you’ll find answers to common questions about our makeup bags, features, care, orders, shipping, and more. Need further assistance? Reach out to us anytime at support@myrthanis.shop.

What types of makeup bags do you offer?

We offer a carefully curated collection of stylish and functional makeup bags, including:

  • Travel Makeup Bags – Compact and portable for on-the-go use

  • Large Capacity Bags – Spacious storage for professionals or beauty lovers

  • Clear Makeup Bags – TSA-approved and easy to clean

  • Organizer Bags – Multiple compartments for neat storage

  • Luxury Makeup Bags – Premium materials with a chic finish

What sizes are available?

Our makeup bags come in a variety of sizes, from small clutches to large organizers.
Each product page includes detailed dimensions to help you choose the right fit. Need help deciding? Contact us for personalized recommendations.

What materials do you use?

We focus on durability, style, and practicality. Options include:

  • Water-Resistant Fabrics – Protects against spills and leaks

  • Vegan Leather – Stylish and cruelty-free

  • Clear PVC – Easy visibility and TSA-compliant

  • Durable Zippers & Linings – Long-lasting and smooth to use

  • Eco-Friendly Choices – Materials sourced with sustainability in mind

How do I care for my makeup bag?

To keep your bag in great condition:

  • Clean Regularly – Wipe with a damp cloth or mild soap

  • Avoid Overstuffing – Prevents zipper strain and damage

  • Keep Dry – Store in a cool, dry place

  • Spot Clean Stains – Use gentle cleaners suitable for the fabric

How is my order packaged?

We package all makeup bags carefully to ensure safe delivery:

  • Protective Packaging – Boxes or padded envelopes to prevent damage

  • Eco-Friendly Materials – Recyclable and minimal-waste packaging where possible

  • Care Guide – Included with tips for maintaining your bag

How long does shipping take?

  • Domestic Orders: 3–7 business days

  • International Orders: Varies by destination

  • Preorders or Special Requests: Lead times are specified on the product page

Delivery times may vary due to holidays or weather conditions.

Do you offer free shipping?

Yes! We offer free standard shipping on all domestic makeup bag orders.
International shipping rates are calculated at checkout.

Can I track my order?

Absolutely. Once your order ships, you’ll receive an email with tracking information so you can monitor your delivery in real time.

Can I change or cancel my order?

Yes – if your order hasn’t been shipped yet. Please contact us as soon as possible. If the order has already been dispatched, we’ll assist you through our return or exchange process.

What is your return policy?

We accept returns within 14 days for makeup bags in original condition and packaging.
If your item arrives damaged or defective, please contact us within 48 hours of delivery.

Do you offer bundles or special sets?

Yes! We occasionally offer bundles, such as makeup bags paired with brushes, organizers, or travel kits. Sign up for our newsletter to stay updated on exclusive offers and new collections.

How can I contact customer service?

  • Email: support@myrthanis.shop

  • Phone: (505) 812-6394

  • Address: 4830 NW 8th Dr, Plantation Florida 33317, United States

  • Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Do you ship internationally?

Yes, we ship makeup bags worldwide where regulations permit.
Please note: Customs duties and import taxes may apply and are the buyer’s responsibility.

Can I get a discount on my first purchase?

Of course! Subscribe to our newsletter and receive 10% off your first order, plus early access to new arrivals and member-only promotions.